07Mar Fault-tolerant and optimized PhoneUP 4.1 The new, major release of our bestseller is finally available - PhoneUP 4.1.
21Dec The new “UCCX” edition of Aurus Outbound extends the feature set of the Cisco UCCX dialer The new release of Aurus Outbound supports the “UCCX” edition that is licensed separately.
22Sep We are launching the next evolution of Aurus RichCall software. In Amazon cloud. After 2 years of selling the on-premise RichCall software we have launched the development of the new major version that will be available both for on-premise deployments and from Amazon cloud.
08Aug Contact Center Screen Recording is the new feature of Aurus PhoneUP app bundle for Cisco UCM The “Record” application of the PhoneUP bundle provides the screen recording feature to be used in UCCX/UCCE-based contact centers.
01Aug Aurus RichCall 2.3 supports secure co-browsing sessions The new "co-browsing" feature of Aurus RichCall allows agent to see the client's browser and navigate him through the website using the visual "pointer".