voice recording with UCCX/UCCE integration
agent screen capturing
live monitoring and whisper integrated into Finesse
speech analytics
video sales and live stream shopping
visual support with mobile camera sharing
video calling for kiosks
integration with Cisco UCM, UCCX/UCCE and Finesse
advanced scheduler integrated with MS Exchange
meeting recordings portal
conference control with role-based access control
meeting streaming engine with cascade deployment
enterprise directory for IP phones and Cisco Jabber
outbound campaign solution
attendant console
phone lock and extension mobility SSO
Hundreds of happy customers worldwide
Aurus
We are a global vendor of software solutions aimed to enrich Cisco Collaboration platforms with features not available natively.